All products sold on Sanalsaray.com are digital products. Therefore, the following cancellation and return conditions apply due to the nature of digital products:
1. Right of Cancellation and Return:
For digital products purchased from Sanalsaray.com, there is no right of withdrawal or any kind of return or exchange. Digital products, by their nature, cannot be returned, exchanged, or refunded.
2. Digital Product Delivery:
Digital products purchased from Sanalsaray.com are delivered online. There is no physical delivery or shipping process. Customers accept that digital products will be delivered instantly online and therefore, there is no right of cancellation or return when they make a purchase.
3. Cancellation and Return Procedures:
• Once the digital products have been delivered, no cancellation or return process can be carried out.
• Customers must carefully review the product descriptions and features before purchasing digital products. They accept that there will be no return or exchange for incorrect or unintended purchases.
4. Customer Responsibility:
When customers purchase digital products from Sanalsaray.com, they are deemed to have accepted the following conditions:
• There is no right of cancellation or return due to the nature of digital products,
• Digital products are delivered online, and there is no shipping process,
• They accept these conditions when completing the purchase.
5. Legal Basis:
These cancellation and return conditions are regulated under the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, due to the nature of digital products.
At Sanalsaray.com, we aim to provide the best service in all your transactions, prioritizing customer satisfaction. For any questions regarding the cancellation and return conditions, you can contact us.
Contact Information:
Sanalsaray.com
Email: admin@sanalsaray.com
Phone: +380 93 760 8179 ( Whatsapp )
By purchasing digital products from Sanalsaray.com, you confirm that you have read and accepted the above cancellation and return conditions.